19item

1. The earnings claim

Item 19 · exposure 5/5 · $$$$$
  • An Item 19 exists at all (about a third of franchisors make none).
  • It reports a median, not only an average.
  • It states how many owners, and what percent, actually reached the figure.
  • It says which units are counted, and whether closed or underperforming units are included.
  • It distinguishes gross sales from net profit.
  • It defines the time period, the sample size, and what costs are excluded.

Read the Item 19 chapter →

21item

2. Franchisor financial health

Item 21 · exposure 4/5 · $$$$
  • Audited financial statements are included, not a summary.
  • The auditor's opinion is clean, with no going-concern note.
  • Net worth (stockholders' equity) is positive, not a deficit.
  • Revenue comes mostly from royalties on operating units, not from selling franchises.

Read the Item 21 chapter →

5-7items

3. What it really costs

Items 5-7 · exposure 4/5 · $$$$
  • The estimated initial investment is itemized, not hidden behind the word varies.
  • Working capital (additional funds) covers a realistic period, not just three months.
  • The estimate states what it excludes, such as your living expenses and loan payments.
  • Every ongoing fee (royalty, marketing, technology) is listed with how it is calculated.

Read the Items 5-7 chapter →

20item

4. Who stayed, who quit

Item 20 · exposure 4/5 · $$$$
  • The outlet tables show opened, closed, transferred, and reacquired counts.
  • Closures and transfers are low relative to the total, not masked by net growth.
  • The list of former franchisees and their contact information is present.
  • You plan to call several former owners, not only the references the franchisor hands you.

Read the Item 20 chapter →

3item

5. Litigation history

Item 3 · exposure 3/5 · $$$
  • You noted the direction: franchisees suing the franchisor matters more than the reverse.
  • You noted the nature: earnings-claim, fraud, and misrepresentation cases are the ones to read closely.
  • You noted whether the same allegation repeats across separate cases.
  • You separated allegations (claims) from findings (rulings).

Read the Item 3 chapter →

9item

6. The control you keep

Item 9 · exposure 3/5 · $$$
  • Required purchases from the franchisor or approved suppliers are listed.
  • Transfer and renewal conditions are clear, not left to sole discretion.
  • Any non-compete, with its length and area, is stated.
  • Changes to standards come with notice, not sole discretion alone.

Read the Item 9 chapter →

11item

7. Support promised

Item 11 · exposure 3/5 · $$$
  • Training is quantified: hours, days, and who pays for travel.
  • Ongoing support uses the word will, not may.
  • Opening assistance is committed, not optional.
  • Any technology or marketing the franchisor provides is defined, not vague.

Read the Item 11 chapter →

12item

8. Territory protection

Item 12 · exposure 3/5 · $$$
  • The territory is exclusive and defined in writing, by map or ZIP codes.
  • The franchisor's reserved rights (internet, national accounts, other channels) are listed and bounded.
  • There is a clear promise not to open or grant another unit inside your area.
  • You know whether the exclusivity can be lost by missing performance targets.

Read the Item 12 chapter →

9final

9. Before you sign

Across every item
  • You have the complete FDD, all 23 items plus exhibits, issued within the last 12 months.
  • You received it at least 14 calendar days before signing anything or paying any money.
  • An independent franchise attorney has reviewed the franchise agreement.
  • An independent accountant has reviewed the costs and the franchisor's financials.
  • You have read all eight chapters of the guide for the franchise in front of you.
When a clause stops you

Read the chapter, then check your own text

Every item above has a full chapter and a free, evidence-only check: paste a clip of your own FDD item and get the single biggest issue and the exact questions to ask.

Start with Item 19 →